Support for existing users
Trouble with your card, QR code, NFC tag, wallet pass or subscription? Email our support team from the address you sign in with and add screenshots if you can.
Contact
Contact Business Card AI
Questions about your digital business card, a team rollout or a partnership? Every message is read by the Business Card AI team, and we reply by email within 1–2 business days.
How can we help?
Pick the option that matches your question so it reaches the right person faster.
Company
Company details
Business Card AI is operated by Business Card AI, Inc., a company based in the United States. Use these details for invoices, legal notices or postal mail.
- Legal name
- Business Card AI, Inc.
- Phone
- +1 (217) 284-2304
- Mailing address
- 1111B S Governors Ave STE 48020
Dover, DE 19904
United States
FAQs
How quickly will I get a reply?
We read every message and reply by email within 1–2 business days, in the order requests arrive. Including your account email and a clear description of the problem helps us answer in one go. Press and partnership requests should go to info@business-card.ai instead.
How do I change or cancel my subscription?
You can cancel anytime. Plan details and prices are listed on our pricing page. For questions about a charge or a cancellation, email support from the address on your account and we will sort it out.
See pricingI lost access to my account. What should I do?
First, try signing in again at app.business-card.ai with the same method you used to sign up. If that does not work, email support from the address linked to your account, describe what happened, and we will help you regain access.
Do you offer plans for teams?
Yes. The Business plan is built for teams and starts at 5 seats, with a shared subscription, member management, analytics per card and CSV export. Book a demo above or compare plans on the pricing page.
Compare plansHow is my data handled?
Our privacy policy explains what data we collect and how we use it. To request a copy of your data or ask for it to be deleted, email support from the address on your account.
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